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May 11, 2007

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Jeremy Meyers

A couple of things

- I'm curious as to how they separate 'email marketing' and 'email newsletters'... does CRM in general (i.e. knowing who your customers are) count as 'email marketing'?

The chart measures which tactics marketers USE, not which they find most effective or what customers say they use most. As such, I dont think those numbers are very useful, as newsletter marketing is kind of a 'matter of course' application at the moment. i wouldn't be surprised to see the other numbers increase substantially shortly.

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